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Cookie policy
This policy explains how HEAVYTEX uses cookies and similar technologies on its website. It complements our privacy policy and helps you understand which services are used, for which purposes, and how you can manage your preferences.
1. What is a cookie?
A cookie is a small file stored on your device when you visit a website. It may be used to make the website work properly, remember your choices, secure forms, or, with your consent, measure audience and e-commerce journeys.
2. Managing your preferences
On your first visit, a cookie banner allows you to accept, refuse or customize cookies that require consent. You can update your choices at any time using the Cookies preferences link available in the website footer.
Cookies that are strictly necessary for the operation and security of the website cannot be disabled from the cookie preferences panel.
3. Necessary cookies
These cookies and services are required for the website to work, for security, cart management, authentication or remembering your consent choices. They do not require your prior consent.
| Service | Provider | Purpose | Associated cookies |
|---|---|---|---|
| HEAVYTEX Cookie Consent | HEAVYTEX | Stores your cookie preferences and allows the cookie preferences panel to be reopened. | htx_cookie_consent |
| PrestaShop | PrestaShop / HEAVYTEX | Enables the technical operation of the store: session, cart, checkout, authentication and security. | PrestaShop-*, PHPSESSID |
| Cloudflare Turnstile / Cloudflare | Cloudflare | Protects the website against spam, bots, automated abuse and fraudulent form submissions. | cf_clearance, __cf_bm, _cfuvid |
| Stripe | Stripe | Secures online payments, processes credit card transactions, and prevents fraud. | __stripe_mid, __stripe_sid, m |
4. Analytics and e-commerce tracking
These services help us understand how the website is used, measure browsing journeys and analyze e-commerce performance. They are only activated with your consent.
| Service | Provider | Purpose | Associated cookies | Consent |
|---|---|---|---|---|
| Matomo e-commerce | Matomo / HEAVYTEX | Audience measurement and e-commerce tracking: page views, product pages viewed, cart additions and order confirmations. | _pk_id*, _pk_ses*, _pk_ref*, _pk_cvar*, mtm_consent_removed |
Required for Analytics cookies and tracking. |
If you refuse the Analytics category, Matomo remains blocked and no audience or e-commerce tracking is sent. If you accept this category, Matomo may measure visits and e-commerce journeys. You can withdraw your consent at any time using the Cookie settings link.
5. Retention period
Your consent choice is stored for a maximum period of 180 days, unless you modify your choice or a significant configuration change requires us to ask for your choice again.
Necessary technical cookies are retained only for the period required by the relevant service. Matomo cookies, when accepted, are retained according to the Matomo configuration applied by HEAVYTEX.
6. Updating your choices
You can update your preferences at any time using the Cookies preferences link available in the website footer.
If you withdraw your consent for Analytics, known Matomo cookies are deleted and Matomo tracking is blocked again.
7. Updates to this policy
This policy may be updated to reflect changes in the services used by HEAVYTEX, analytics tools, security services or applicable regulations.